How customer service, tech helps restaurants win

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers. Creating a positive customer experience encourages consumers to return to a restaurant, generates positive word-of-mouth advertising and creates guest loyalty.

One brand that is creating a positive customer experience is PDQ (an acronym for People Dedicated to Quality). PDQ uses chef-driven recipes and mindful ingredients typically found in a upscale casual restaurant with the value, speed and convenience of the fast-food and fast-casual segment.

Recently, the brand has placed an emphasis on speed by incorporating a healthy mix of automation, training and tech. PDQ’s goal is to create positive customer experiences while sitting on the cutting edge of operations.

In a free webinar titled “How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience,” hosted by Networld Media Group and sponsored by Revel Systems, Chris Lybeer, chief strategy officer for Revel Systems, and Eric Knott, chief operating officer for PDQ, will discuss how PDQ is leveraging technology to create the perfect guest experience.

Click here to register for the free webinar.

Katie’s Pizza and Pasta Osteria sells $2M in frozen goods

How to Make a Charcuterie Board